Privacy Policy

Last updated: May 2026

Welcome to Hello Kushmandi. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, especially regarding our newly introduced user authentication, dashboard, and listing features.

1. Information We Collect

To provide a personalized experience, facilitate local community networking, and manage rewards, we collect the following information:

• Personal Account Data: When you register or log in using your credentials via our custom secure API, we collect your Full Name, Mobile Number, and Email Address. This data is essential for account management and security.
• User-Generated Content & Listings: If you add, edit, or manage a local shop or service listing through "My Dashboard", we collect the information you provide (such as shop name, description, contact numbers, and location details).
• Media & Photos: When uploading a new listing or updating your profile, our app requires access to your device's gallery/camera to upload images and photos of your business or service. These images are stored securely on our server.
• Referral & Reward Points: We track point balances and referral links (e.g., unique referral codes) generated by users to operate our built-in Referral System fairly and prevent misuse.
• Public Directory Data: We continue to display publicly available business names, addresses, and contact numbers for the benefit of the community.

2. How We Use Your Information

We use the collected data for the following purposes:

• To create, verify, and maintain your personal user account.
• To allow you to add, edit, or delete your business listings securely.
• To calculate and award reward points accurately via our referral system.
• To display relevant local content, emergency services, and filtered grids on the Explore page.
• To improve app features, optimize performance, and troubleshoot bugs.

3. Data Storage, Retention, and Security

Your personal data and uploaded listing details are transmitted securely via encryption protocols and stored on our secure private servers managed via custom PHP APIs. We implement standard industry security practices to protect your data from unauthorized access, loss, or alteration.

4. Account and Data Deletion

We respect your right to control your data. Users can request the complete deletion of their account and all associated personal information at any time. You can request account deletion directly within the application's profile settings or by contacting us via email at malinsarkar3@gmail.com. Upon receiving your request, we will purge your personal records from our databases within a reasonable timeframe.

5. Third-Party Services & Links

Our app includes links to external platforms to enhance your experience:

• Local News & Blogs (Webview): We integrate third-party webviews (such as the Kushmandi-Net Blog) to display local updates, government schemes, and festival news. These external sites (e.g., Google Blogspot) operate under their own privacy policies.
• Device Features: The app interacts with your device's native dialer for direct calling features and utilizes optimized caching mechanisms to keep essential content available smoothly.

6. Advertisements

To keep this local utility service free, Hello Kushmandi features local advertisements. These ads are tailored strictly to promote shops and services within the Kushmandi region. We do not sell, trade, or share your personal authentication data (phone, email, password) with any third-party advertisers.

7. Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children.

8. Changes to This Policy

We may update our Privacy Policy from time to time to reflect app updates and regulatory changes. You are advised to review this page periodically for any modifications.

9. Contact Us

If you have any questions, suggestions, or data deletion inquiries regarding this Privacy Policy, please contact us: